Managers signal engagement fall and insufficient trust in performance management processes
Crack the Nut: Redesign Feedback and Performance Management
Trends in brief:
How can organisations address these trends to improve performance?
- Manager engagement dipped to 27% in 2025, matching the 2021 level.
- 61% of managers have low trust in their organisation’s performance-management process.
How can organisations address these trends to improve performance?
Adjust the feedback loop to weekly check-ins
What: Introduce weekly feedback check-ins with monthly evidence snapshots. Annual cycles are not enough
How:
How:
- Run 15–30-minute 1:1 meetings to align on a small set of measurable outcomes.
- Focus on two questions: What were the wins? What blocked progress last week?
- Log work examples to build evidence and speed up application.
Redesign the human performance equation
What: Consider a holistic approach to performance management that links human with business outcomes.
How:
How:
- Easy key tension in the performance management process: increase personalisation over standardisation; measure outcomes over outputs.
- Make the process more agile: empower employees to shape development goals and track potential, not only predictability.
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References:
- Global Engagement Falls for the Second Time Since 2009 - Gallup, 22 Apr 2025, https://www.gallup.com/workplace/659279/global-engagement-falls-second-time-2009.aspx
- Employee performance management: Optimisation for effective strategy - Deloitte Insights, 23 Mar 2025, https://www.deloitte.com/us/en/insights/focus/human-capital-trends/2025/employee-performance-management-optimization-effective-strategy.html