Insights
Manager Enablement: A Practical Playbook for Feedback & Performance
2025-09-26 14:34
Alignment & Collaboration
Growth & Development
Managers signal engagement fall and insufficient trust in performance management processes
Crack the Nut: Redesign Feedback and Performance Management
Trends in brief:
Manager engagement dipped to 27% in 2025, matching the 2021 level.
61% of managers have low trust in their organisation’s performance-management process.
These trends put pressure on productivity and execution.
How can organisations address these trends to improve performance?
Adjust the feedback loop to weekly check-ins
What:
Introduce weekly feedback check-ins with monthly evidence snapshots. Annual cycles are not enough
How:
Run 15–30-minute 1:1 meetings to align on a small set of measurable outcomes.
Focus on two questions: What were the wins? What blocked progress last week?
Log work examples to build evidence and speed up application.
Proof:
Manager engagement fell from 30% to 27% (Gallup, 2025)
Redesign the human performance equation
What:
Consider a holistic approach to performance management that links human with business outcomes.
How:
Easy key tension in the performance management process: increase personalisation over standardisation; measure outcomes over outputs.
Make the process more agile: empower employees to shape development goals and track potential, not only predictability.
Proof:
61% of managers don’t trust performance processes (Deloitte, 2025)
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References:
Global Engagement Falls for the Second Time Since 2009 - Gallup, 22 Apr 2025,
https://www.gallup.com/workplace/659279/global-engagement-falls-second-time-2009.aspx
Employee performance management: Optimisation for effective strategy - Deloitte Insights, 23 Mar 2025,
https://www.deloitte.com/us/en/insights/focus/human-capital-trends/2025/employee-performance-management-optimization-effective-strategy.html