Event Description
In an exclusive in-house workshop for SOF Connect, the operator of Sofia Airport, Smart Minds delivered a pragmatic training program: "Beyond the Hype: Making AI Work for You and Your Team."
The Approach
Moving past the buzzwords, this session was designed to anchor AI tools in operational reality.
Workshop Modules
We guided the leadership team through:
1. Demystifying AI
Breaking down how LLMs actually work and where they fail.
2. AI as a Leadership Amplifier
Identifying which draining tasks to offload to AI to reclaim energy for strategic thinking.
3. Prompting Competence
Moving from basic requests to advanced "Before → After" prompting techniques.
4. The "AI Starter Plan"
A hands-on exercise where leaders identified immediate opportunities to deploy AI as a partner in brainstorming, conflict role-play, and daily productivity.
Workshop Highlights
- Keynote: From Data to Wisdom (delivered by Sinisha Djukic)
- Interactive exercises: AI vs Human Quiz, AI Opportunity Finder
- Practical simulation: Scenario-based prompting with immediate feedback
- Group reflection: Functional teams generating AI usage ideas for their domains
The Result
A leadership team equipped not just with new tools, but with a new mindset to lead in a digital-first environment.
Key Learning Points
- AI is a business enabler, not just a technical topic
- Leaders must identify where their energy is going and where AI can help
- Effective AI use requires new competencies: prompting, ethical awareness, and strategic thinking
- AI works best as a partner that amplifies human capabilities