Newsroom

Coca-Cola HBC Switzerland: Turning Collaboration into Tangible Action

Success Stories

The Opportunity

Coca-Cola HBC Switzerland set out to strengthen proactive collaboration across the business, with a clear focus on turning shared understanding into concrete next steps.

The goal was not only to discuss collaboration, but to help leaders and teams identify real collaboration challenges, explore them together, and leave the room with actionable commitments for the business.

The Smart Minds Approach

Smart Minds contributed to the design and facilitation of a face-to-face collaboration event built around experiential learning, business reflection, and action planning.

The event used a high-impact team simulation as a catalyst for exploring group dynamics, decision-making, information sharing, and cross-functional collaboration. The simulation created a safe but realistic environment where participants could experience how communication, cognitive biases, different priorities, and incomplete information affect team performance.

The learning was then translated directly into the Swiss business context through structured debriefs, breakout work, World Café exchange, voting, and commitment setting.

The Outcomes

The process helped participants:
  • connect simulation insights with real collaboration patterns in the business;
  • identify existing collaboration challenges to be addressed;
  • generate solution proposals in cross-functional groups;
  • exchange ideas through a World Café format;
  • prioritise the most promising solutions through voting;
  • define responsibilities, deadlines, and next actions.

The Impact

By moving from experience to reflection to commitment, Coca-Cola HBC Switzerland turned collaboration from a broad cultural theme into a set of tangible business actions.

The result was stronger shared awareness, clearer ownership, and practical next steps to support proactive collaboration across the organisation.